Cloud
PBX
Cloud PBX Phone System
Run your office phones through the Internet with a Cloud PBX. Be NBN ready and get functionality previously reserved for big corporations. At a fraction of the cost of traditional on-premise systems these phone systems are supplied ready to work out of the box, no technicians required.
Cloud simplicity
No expensive central box to buy, maintain or secure – we make all the changes within minutes in the cloud for you. That’s one less piece of equipment to worry about.
Grows as you grow
New lines can be added in minutes, new phones can be configured and despatched within 24hours , new offices already ready – plug the phones into the new modem and its business as usual.
Customised Greeting
We create a customised menu for incoming calls and a customised after hours message – present a professional image to all of your callers whatever the time of day.
Multi-site ready
The cloud has no boundaries, all of your locations are connected to the same phone system, answer calls for absent colleagues, for inter-state offices, or even while working from home.
Australia Hosted
So that your data privacy obligations are guaranteed, our Cloud PBX solutions are managed from within Australia by market leading Equinix Data Centres.
Cloud PBX Features
Cloud PBX is $55 per line – Unlimited Local, National and Calls to Mobile included.
Customised Auto-Attendant
Engage callers with automated choices “Welcome to ABC Co, press 1 for service, 2 for sales, 3 for…”
Customised After Hours message
“Welcome to ABC Co, we are closed at present, please…”
Hunt Groups
Set rules about which phones ring when incoming calls are received – either as a group or sequentially
Agent Groups
Create groups that handle defined calls in rotation, with automated messages to callers where they are in the call queue
Voicemail to Email
Receive your voice messages on the go by email
Missed Call to Email
Be notified of any missed calls by email
Intelligent Call Routing
Define which phones ring before others, increase office efficiency and don’t disturb those who can’t help
Intercom
Talk to your colleagues even when they won’t pick up – dial their extension, add a code and talk away
Call Hold
Put calls on hold and retrieve when ready
Call Park
Put a caller on hold and then pick up from another handset in a different location
Call Redial
Need to call the same number repeatedly? Only one button press required
Call Forward Busy
If your line is busy your calls are routed to a colleague
Call Forward Always
Have all calls forward from one number to another
Call Forward No Answer
If nobody picks up at a given extension, the call is routed to another desk phone / landline / mobile
Directed Call Pick
Pick up a call ringing on another handset
Inter office staff extensions
3 digit extensions simplify transfers within your organisation
Speed Dial
Program your handset for one touch dialling
Plug and Play Handset
All phones are tested at base and despatched ready to work out of the box
Conference Call
Put current caller on hold, dial a colleague and all three of you can talk together
Phone Twinning
When it rings on your desk phone it will ring on your mobile phone
Divert to multiple numbers
Divert to one number, or another, or another – or a mobile. Set up a chain of diversions for after hours or public holiday callers
Transfer directly to Voicemail
Offer callers the option of leaving a message for an absent colleague
Do Not Disturb (DND)
When you need absolute silence, press the DND button so all calls are immediately routed to voicemail
Barge in / Listen in / Teach mode
Help a co-worker by listening into their call or speaking directly to caller on their behalf
Caller ID
Know who is calling you before you pick up the handset
Block Caller ID (outgoing call)
Choose not to present your number to the person that you are calling
Call Back
Automatically receive a call back from a co-worker when their line becomes free
Call Waiting Activate / De-activate
Receive and alert while talking that another call is awaiting your attention
Dedicated Conference Group
Choose which handsets should be part of a specific conference group within the workplace
Busy Light Field (BLF)
Know which of your co-workers are on the phone instantly by looking at your screen
Block Anonymous Calls
Never receive an incoming call from an unknown caller again
Loudspeaker Paging
Companywide messages broadcast through every handset loudspeaker
Personalised Phone List
Store your most frequently used numbers in your own directory accessible through the control panel
Group Phone List
Store the company’s most frequently used numbers in a company wide directory accessible through the control panel
Residential Call Restrictions
Prevent calls to interstate / international or specific numbers
Multi-Registration
More than one phone can be registered to a single account on the PBX so that more than one phone can ring in different locations – even in different countries
High Definition Handset and Codecs
Tier 1 Carrier grade codecs (G.711) mean you get the best available sound quality in your handset
