What the NBN means for your business
PABX phone systems that have been sold in the last 6 years are all VOIP compatible and for this that are older, usually a minor modification will convert the unit to work with VOIP.
Crucially, your existing business numbers (know as your Advertised Numbers) will be converted to a VOIP technology known as SIP numbers, so it is business as usual as far as your customers are concerned. SIP trunks communicate with your phone hardware via a username and password system, not unlike your email accounts.
Should you have phone hardware that is neither VOIP compatible or capable of being modified by a phone technician, there is a third way – installing an adapter between the Internet connection and the PABX hardware – this adaptor is known as an ATA adapter.
Should you want to future proof your phone system and do away with PABX hardware completely, there is a fourth solution – a cloud based PBX. With a cloud based solution your desk phones are connected directly to the Internet and the routing of calls / voicemail / hold music is controlled from your portal in the cloud. This is a great solution for forward thinking businesses that want to reduce capital expenditure, reduce maintenance costs while also being able to add new phone lines or users within 48 hours.
A Cloud PBX also means your colleagues can work from anywhere in the world but still make and receive calls on their desk number – very convenient for telecommuters, field personnel or businesses with hot desks or multiple sites.
In short, there are many ways to work with the NBN – give Comsource a call, and your dedicated Account Manager will walk you through which solution is best for your business needs.